Prepare to be Mesmerized!
Shipping Policy:
Welcome to the ethereal world of Mermaid's Shop! We are delighted to embark on this magical journey together. As a new shop on this enchanting voyage, we wish to share our shipping policies to ensure a delightful experience for all:
Shipping Times: We endeavor to dispatch your mystical treasures with swiftness and care. Please allow 1-5 business days for order processing and preparation for shipment. Shipping times may vary depending on your location and shipping method selected at checkout.
Magical Tracking: To keep you enchanted every step of the way, we provide tracking information for your order. You can follow the cosmic trail of your package's journey to your doorstep.
Enchanted Shipping Locations: Currently, we ship within Europe and U.S. and plan to expand our magical reach in the future. If you encounter any trouble please reach out by e-mail or chat. moon@mermaid-handmade.com
Shipping Costs: The cost of shipping is calculated at checkout based on your location and chosen shipping method. We aim to offer fair and transparent shipping rates.
Lost in the Astral Realm: While we strive to ensure safe passage for your orders, on rare occasions, parcels may wander through the astral realm for a little longer than expected. If your order seems to have taken an extended cosmic detour, please contact us, and we shall seek to unravel the celestial mysteries together.
Customs and Duties: For international orders, please be aware that customs and duties may apply. Any such additional fees are the responsibility of the recipient.
No Refunds or Returns: As we embark on this magical journey as a new shop, we currently do not offer refunds or accept returns. All sales are final. However, your satisfaction is of utmost importance to us. If you encounter any issues with your order, please reach out to us, and we will strive to find a magical solution together. In the event that you seek to return a package, our return policy spans a mystical period of 14 days. A 5% restocking fee, charged to uphold the magical balance, and the cost of shipping shall be carried by the customer.
Casting a Shipping Spell: Should you require any assistance or have questions about shipping, feel free to conjure a message to our support team at [insert contact email]. We are here to assist you on your magical voyage.
Thank you for choosing to weave your magical path with the Fantasy Mermaid Fairy Witch Shop. As we navigate the astral currents together, we hope your experience with us is enchanting and filled with whimsical wonders!
Mermaid Handmade Date: 23.07.2023
